Months ago we decided to investigate putting in new windows and a front door after we decided that living with the drafty existing windows and door was not going to be much fun if the winter would be anything like the last one. So I went out and got some quotes from various manufacturers including Pella (who were, not surprisingly the most expensive of the lot.) I also checked out Homestars for reviews of the various vendors and this really helped out with the decision. So as we were doing the windows and door on the front of the house, we went with operable triple glazed units (as the lower floor window was fixed. - Actually one of the vendors who came out to do an estimate told me that it wasn't even a window, but just a pane of glass tilted up into place and fastened with wood stops!) After what seemed a long time and a change of seasons, I called the vendor Brock Windows to find out what the schedule would be for the install. They mentioned that the windows were in but the door was still on order and to call back in a few weeks. OK, I thought, still not quite 8 weeks, so within the window for delivery. I called again at the beginning of December and they said that the door would be in from the manufacturer at the end of the first week so they could come and do the whole install the following Monday. Sounded good so I booked it. So the day arrived and the temperature fell to about -10 and snow was falling; not a great day to put in windows, but better late than never. But when I called the office to find out if they could tell me the status, they said "Good news/bad news. Take your pick." You guessed it; the door was still not in. Ten weeks! It always seems that something is going on when we replace doors on this house. But I wanted the windows in at least so I had the crew come in and put those in, which look great! The problem is that knowing they were going to have to come back and put in the door, they didn't cap the outside so now I am left with some of the original frame for the window showing. They did foam around the window so there won't (I hope) be any water coming in there, but still... Hmm. Not quite the look I was going for. I called yesterday and asked them to find out when the door would be coming and I guess they pulled some strings because the manufacturer said that it would be arriving so I booked the install for next week. We shall see!